
Camper Mail & Package Policy
Letters to your Camper
Campers do not have access to telephones (with the exception of special circumstances) during their time at the Ranch. Mail is delivered to the Ranch each day. Because of our remote location, it can take up to 10 days for letters to reach us.
Emails to your Camper
As mail can take more than a week to arrive at the Ranch, parents can write emails to their campers through CampInTouch. In order to send your camper an email, you will need to buy CampStamps. Each camp stamp buys one email. This service will be available through your CampMinder account closer to the start of the summer season. Your camper is also able to write a letter back, which is then scanned and emailed to you! If you are having trouble finding the CampStamps function, reach out to Zoe!
Letters from your Camper
Your camper will be strongly encouraged to write at least one letter per week to family and friends. Please send your camper with a list of addresses, or better yet, send pre-addressed and stamped envelopes to ensure their letters make it to the right place.
What to do if you get a sad letter from your Camper
Down days are to be expected, and your camper might turn to you to let out some frustrations with how their camp experience is going. What should you do if you get a sad letter from your camper?
Zoom out. Remember that this exact moment is not a complete reflection of their camp experience as a whole.
Remind yourself that your camper can feel sad, and that they can cope with hard things. Your camper is capable of feeling a full range of emotions while they are away.
Don’t dwell on it. Allow yourself to step away and disconnect. Chances are, your camper has already forgotten what it was that made them upset.
Trust the process. Your camper is in the care of camp professionals. If there is anything that is concerning or out of the ordinary, know that we will contact you right away. Keep in mind: no news is good news!
If you are truly concerned, or the sad letters continue, please call us and let us know.
TVRC Package Policy
We have a strict no-package policy.
Last summer, our camp generated over one ton of trash per week, which highlighted the need for more sustainable practices. To reduce waste and promote equity, we’ve implemented a no-package policy moving forward. This ensures that all campers have an equal experience, free from the distractions and inequities that can arise from receiving personal items. If your camper forgot an essential piece of equipment, please contact the camp office in advance to make arrangements. Any packages sent without prior approval will be returned to sender. Many times, the main offender of this policy is grandparents or other relatives, so please share this information to anyone who might want to send your camper a package. We appreciate your support in helping us create a more sustainable, fair, and environmentally-conscious camp experience for everyone!
Letters from friends and family are cherished by every camper, no matter how old or independent. Instead of sending another trinket for your camper to lose, send a thoughtful letter!
For any questions regarding our policy, please email Zoe.